These Terms and Conditions ("Terms") govern your use of the services provided by Taylor Hughes Platforms Limited (our "Services"), which includes your access to and use of the Our Family Tales Application (the "App").
1. Introduction
The App allows users to generate children's stories using Generative Artificial Intelligence ("AI") supplied by third-party providers. Users may customise content through user-submitted inputs ("User Inputs"). The App is intended only for educational purposes.
By using our Services, you agree to be bound by and are accepting the practices described in these Terms. If you do not agree to these Terms, please do not use the Services and exit immediately.
You will be able to access and view some materials for free and without registering for an account, but certain features may only be available if you (a) register for an account and sign in to the associated service; or (b) if you subscribe to one of our Services and pay the associated subscription fee. Certain subscription Services may be subject to an additional subscription agreement. We may change, suspend or discontinue any aspect of our Services at any time, including the availability of any feature, database or content. We may also impose limits on certain Services or restrict your access to parts or all of the Services without notice or liability.
This is a legal agreement between you ("you" or "user") and us that states the material terms and conditions that govern your use of the Services. This agreement, together with all updates, supplements, additional terms, and all of our rules and policies collectively constitute this "Agreement" between you and us. By accessing the Services, you agree to be legally bound by this Agreement. If you do not agree to these Terms, do not use our Services.
Please note: these Terms contain a binding and final class action waiver. By agreeing to these Terms, you expressly acknowledge that you understand this Agreement and accept all of its Terms. If you do not agree to be bound by these Terms, you may not use or access the Services.
Changes to our Terms. We may amend these Terms at any time to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your experience in using our Services, so you agree to check the Terms frequently. By continuing to use our Services after any changes to the Terms are made, you accept those changes and will be bound by them.
Representations and Warranties. You represent that you are over the age of 18, have the right and authority to enter into this Agreement, are fully able and competent to satisfy the terms, conditions, and obligations herein, and your use of the Services is and will be in compliance with all applicable laws. You represent that you have read, understood, agree with, and will abide by the Terms of this Agreement. In addition, you represent and warrant that your User Inputs and all elements thereof are (a) owned or controlled solely and exclusively by you, you have prior written permission from the rightful owner of the content included in your User Inputs, or you are otherwise legally entitled to grant us all of the rights granted herein; and (b) our use of your User Inputs as described or contemplated herein do not and will not infringe on the copyrights, trademark rights, publicity rights or other rights of any person or entity, violate any law, regulation or right of any kind whatsoever, or otherwise give rise to any actionable claim or liability, including without limitation rights of publicity and privacy, and defamation. Furthermore, you will be solely responsible for your own User Inputs and the consequences of inputting them.
By using the Services either as a visitor or as a subscriber of one of our subscriptions, you may need to download software and/or content and/or agree to additional terms. If you choose to use any of our Services you will be bound by any applicable and additional terms as well as these Terms.
Your agreement with us is formed of all applicable elements of these Terms, including these Terms and in addition our:
- Privacy and Data Protection Policy, which sets out the terms on which we process the personal data, including sensitive personal data, we collect from you, or that you provide to us and information about how your use of our Services is monitored so that we are able to improve your user experience. Please read our Privacy and Data Protection Policy so that you understand our privacy practices. You warrant that all data provided by you is accurate;
- Subscription Terms, which sets out the terms that will apply to your subscription with us;
- Cancellation Terms, which sets out how to cancel your subscription; and
- User Guidelines, which sets out the standards of conduct required of parties using the Services.
2. Services
Accessing the Services. Parts of the Services are only accessible to our subscribers and not to visitors. In addition, we may not offer or make available all of the Services or content to residents of certain countries. We may terminate or restrict your use of the Services if you violate these Terms or are engaged in illegal or fraudulent use of the Services.
Modifications to the Services. We may, at our sole discretion change, remove, suspend or discontinue any aspect of the Services at any time including the availability of the Services and any content.
Access License. We grant you a limited, revocable, non-exclusive, non-transferable license to access and make use of our Services and our content. This license does not include any right to reproduce, resell or otherwise commercialise our content received via the Services; any derivative use of the Services or their contents; any downloading or copying of account information for the benefit of another party; or any use of data mining, robots, or similar data gathering and extraction tools. Except as expressly permitted herein, our Services and content may not be reproduced, sold, resold, visited or otherwise exploited for any purpose without our express written consent. Any unauthorised use automatically terminates the permissions and/or licenses granted by us to you. Some features may not be available on all devices or without a subscription.
3. Acceptable Use Restrictions
We grant you a limited licence to access and use the Services and intellectual property rights (subject to your ability to access our Services) and to the following usage restrictions:
- you may use the Services for personal, private and non-commercial purposes only;
- you must not register multiple email addresses;
- you must not use, share, or otherwise exploit the Services, or any content appearing on the Services, for any commercial, business, or monetised purpose, or for any other purpose not expressly permitted by these Terms;
- you may not access parts of the Services or content to which you are not authorised, or attempt to circumvent any restrictions imposed on your use of or access to the Services. For clarity, your use of the Services and our content is only permitted as expressly set forth in this Agreement and your rights are not expanded, nor are any prohibitions modified or limited, in any way by our use or configuration of exclusionary protocols (e.g., the Robots Exclusion Protocol as implemented through robots.txt files);
- you must not:
- use the Services in any way that is unlawful, improper, or fraudulent; that is defamatory, threatening, abusive, pornographic, objectionable; or which advocates bigotry, hatred, or discrimination;
- reproduce, duplicate, publish, copy, share, or re-sell any part of the Services or content;
- extract any data or metadata from the Services or any content on/available via the Services (including by means of so-called "scraping");
- use any content, data or information (including associated metadata) from the Services for any machine learning or AI purposes, including, but not limited to, developing, building, training, fine tuning, or grounding or otherwise utilising in any large language models (LLMs), machine learning tools, or generative AI systems;
- alter, delete or conceal any copyright, trademark, service mark or other notices contained within our content or Services;
- use the Services in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;
- circumvent any digital rights management software or geo-blocking software (including by the use of a VPN or other similar technologies to mask your location);
- incorporate the Services into another service or website;
- transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of the Services; or
- access without authority, interfere with, damage or disrupt (a) any part of the Services; (b) any equipment or network on which the Services is stored; (c) any software used in the provision of the Services; or (d) any equipment, network or software owned or used by any third party.
4. User Inputs
Users of the Services may be given an opportunity to interact with us and input content (including free text). In inputting content, you confirm to us that you are the owner or have consent from the owner to input the content and that the content complies with our User Guidelines and does not defame any person, company or business or violate the privacy rights, copyright and other intellectual property rights, contract rights or any other rights of any person.
By inputting content, you grant us a non-exclusive, transferable, sub-licensable, perpetual, royalty free worldwide licence to use for any purpose any of the content you input, and you also irrevocably waive the benefit of any moral rights you may have in any such material.
By inputting content, you also warrant that you have read and agree to be bound by our User Guidelines, which are incorporated in these Terms and govern all interactions with us.
We do not endorse any user-inputted content nor do we guarantee the accuracy or authority of any user-inputted content. We reserve the right to remove your user inputted content and to remove, suspend or discontinue your opportunity to input content, at any time and for any reason at our sole discretion and without further recourse to you.
5. App-Generated Content
Content generated by the App ("App-Generated Content" or "Our Content") is produced automatically using Generative AI, AI models, and User Inputs. While we aim to provide you with the best Service we can, our Service is provided "as is" and we do not and cannot guarantee that all of the information provided in our Services will always be 100% accurate, age-appropriate or suitable for children. Our Services do not guarantee accuracy, suitability, or freedom from errors. You are solely responsible for reviewing all App-Generated Content to ensure it is appropriate and suitable for children prior to making it available to children or any third party.
The information provided by our Services is for educational purposes only. All our Services are provided without any warranties or guarantees.
Most of the information provided by our Services is supplied to us by our third party partners. We have no control over third party content and we are unable to guarantee the accuracy or appropriateness of such third party content. You agree that you access any content at your own risk. Before using any content provided by us, whether it is from us or from our third party partners, you must verify the accuracy and appropriateness of such content.
Whilst we will do our best to ensure that our service is fully operational at all times, we are not responsible for and shall not be liable to you for any problems or temporary interruptions in using our Services arising from factors outside of our control (e.g. technical problems from traffic congestion on the internet) or for any problems arising from participating in or from downloading third party content.
To the extent permissible by law, we are not responsible for any loss or damage resulting from use of our Services or from any content submitted on or through our Services.
6. Defined Terms
In these Terms, the following words and expressions will have the following meanings:
- Our Content means any text, files, images, photos, graphics, video, sounds, musical works, or any other materials created on or through our Services.
- Us, our, we means Taylor Hughes Platforms Limited.
- Your or User Inputs means any text, files, images, graphics, photos, video, sounds, musical works, or any other materials that you provide to us as part of your use of the Services, including your use of the App.
7. Subscription Terms
The following provisions set out the terms pertaining to users who subscribe to one or more of our Services. Unless otherwise stated, any reference to a subscriber or a subscription shall include reference to all our subscribers. Your subscription is with Taylor Hughes Platforms Limited.
7.1 Account Registration and Security
The Services we provide are instant access services. By purchasing a subscription, you agree your access will start immediately. You understand that you may need to create an account to have access to all of the parts of the Service. You will: (a) provide true, accurate, current and complete information about yourself as prompted by a Service's registration or subscription page (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any individual Service). You are entirely responsible for the security and confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You will not share your account information or your user name and password with any third party or permit any third party to logon to the Services using your account information. You agree to immediately notify us of any unauthorised use of your account or any other breach of security of which you become aware. You are responsible for taking precautions and providing security measures best suited for your situation and intended use of the Services. We have the right to provide to third parties user billing, account, User Inputs, App-Generated Content, use records, and related information under certain circumstances (such as in response to any legal orders, lawful process, subpoenas, or warrants, or to protect our rights, customers or business). Please note that anyone able to provide your personally identifiable information will be able to access your account so you should take reasonable steps to protect this information.
7.2 Duration of Subscriptions
Your subscription will start immediately upon payment. The terms that govern your minimum and continuing subscription with us will vary depending on which subscription you chose under the offer advertised and whether you have taken out a subscription to a trial offer. Your minimum subscription term will be made known to you before you agree to purchase your subscription.
7.3 Cost of Services
We provide our users (whether as a subscriber or visitor) with a variety of Services. To benefit fully from our Services, you will need to become a subscriber as not all aspects of our Services are made available to visitors.
The cost of your subscription will be made clear to you on our sign-up pages and may vary from time to time or by country. You agree to pay the fees at the rates notified to you at the time you purchase one of our subscriptions. If you later request us to change your subscriptions, you agree to pay the new subscription price.
If you choose to become a subscriber through a trial offer, your trial offer will cost you the trial price offered. At the end of your stated trial period, your subscription will automatically continue on a rolling monthly or quarterly basis at the rate notified to you at the time of purchase.
Where relevant, currency conversion values may fluctuate and conversion fees may be charged by your bank.
For all charges or deposits for any subscriptions, products or services ordered by you on or through the Services, we or our vendors or agents will bill your bank card and you agree to pay all such charges or deposits. When you provide bank card information, account numbers or other information necessary to facilitate payment to us or our vendors, you represent to us that you are the authorised user of the bank card that is used to pay for the Services. In the event legal action is necessary to collect on balances due, you agree to reimburse us and our vendors or agents for all expenses incurred to recover sums due, including attorneys' fees and other legal expenses. You understand that we or our vendors will hold and store such bank card or payment information to facilitate payment and deposit, damage reimbursement, and other liability purposes.
We reserve the right to change your subscription price and/or benefits with 30 days' notice and affected subscribers may terminate their subscription within this notice period.
We may screen your name and address against credit reference and fraud prevention databases when we decide whether or not to accept your application for subscription. If we do not accept your application for subscription, we will terminate your subscription and reimburse any payment that you have made.
7.4 Other Charges
Our Services, including the App, may require an active internet connection. You are responsible for all internet access, mobile data or other charges incurred when using the Services. Remember that streaming and downloading audio-visual content can use up a lot of data.
We are not responsible for any reduced functionality caused by lack of connectivity or depleted data allowance.
7.5 Changes to Subscriptions
It is possible to change your subscription in certain circumstances. To find out if you are eligible, please contact taylor.hughes.platforms@gmail.com.
7.6 Devices and Hardware
To benefit fully from our subscriptions, you will need one or more of the following:
- Android supported smartphones and/or tablet devices (e.g. Nexus, HTC and Galaxy devices); and/or
- Apple iOS 12.4 (or above) supported smartphones and/or tablet devices (e.g. iPhone and iPad).
You are responsible for ensuring that your device remains charged and operational in order to access our Services.
You are responsible for safeguarding your device and ensuring secure access to our Services. Jailbreaking or rooting your device may compromise security and may prevent our Services from functioning properly.
7.7 Default on Payment of Subscriptions
If you default on any payment, we may:
- terminate your subscription;
- charge you for any outstanding amount remaining on the unexpired portion of your minimum subscription term (subject to your subscriptions and/or offer terms);
- send your details to third party debt collectors; and/or
- take any action which is necessary in our opinion to recover our losses.
If your subscription has been terminated and you would like to re-subscribe to one of our subscriptions, we have the right to require payment in full of any outstanding amount owed to us.
7.8 Termination of Subscription and User Account
We are entitled to end, or restrict, your rights under these Terms immediately and without notice:
- if you breach these Terms including (without limitation) any of the Acceptable Use Restrictions (see above) or our User Guidelines (see below); and/or
- if, in our reasonable judgement, we determine that your use of our Services is illegal, fraudulent or unsuitable in any other way.
If we end your rights under these Terms, you must immediately stop all activities authorised by these Terms, including your access of the Services, and we may permanently ban you from the Services and any other sites/Services operated by our corporate group. If you are a subscriber to our Services and we end your rights under these Terms, this will result in the termination of your subscription with us and you will not be entitled to a refund in these circumstances.
7.9 Changes to your Subscription Entitlements
We may change your subscription entitlements at any time with 30 days' notice and you may cancel your subscription within this notice period. We may also at any time and at our sole discretion, terminate your subscription with us where we believe that we have serious grounds to terminate (for example, for non-payment or breach of these Terms).
In addition to these Terms, you will also be subject to any specific terms relating to the offer or pack that you have chosen, as made available to you before the purchase of your subscription. If you are found to be abusing the terms of any of our offers, we have the right to suspend and/or terminate your subscription and/or offer agreement with us.
7.10 Cancellation of Subscription
If you cancel within 14 days of the start of your subscription, we will refund any payments received from you using the same method of payment that you used to purchase your subscription. You will not be entitled to a refund of your initial payment if you cancel after the first 14 days of the start of your subscription.
Once you cancel your subscription, your access to the Services will stop and you will be required to forfeit any subscription benefits that you have received, including sign-up offers, vouchers or any other benefits connected to your subscription, including all App-Generated Content.
If you would like to cancel, including if it has been more than 14 days since the start of your subscription, you can do so by email to taylor.hughes.platforms@gmail.com.
When cancelling your subscription with us, please provide:
- The email address associated with your account;
- Which subscription pack you would like to cancel; and
- Your full name and address.
If you have any questions about what cancelling your subscription means for you, please contact us at taylor.hughes.platforms@gmail.com.
8. Privacy and Data Protection
We collect your personal data, including sensitive personal data such as ethnicity and gender data, for the purpose of fulfilling your requirements and delivering what you have asked us for as part of our Services. We mainly collect two types of information:
- Personal data, including sensitive personal data, about you and/or the characters you include in your stories — this is the information you provide or select; and
- Information about how you use our Services.
The main ways we use this information is to:
- tailor how our Services can help you;
- fulfil your requirements and deliver what you have asked us for;
- treat you more personally;
- maintain your records;
- send you appropriate marketing communications; and
- analyse how our customers use our Services.
The main way we let other selected companies use your information, including sensitive personal information, is by sharing some or all of your personal information, including sensitive personal information, with them to fulfil your requirements, deliver what you have asked us for, or for marketing purposes.
By using our Services, you consent expressly to our data practices, including the sharing of your personal and sensitive personal data, with third-party service providers necessary to fulfil your requirements and deliver what you have asked us for or for marketing purposes.
9. User Guidelines
Our User Guidelines are designed to make clear to you how we expect you to use our Services, including our moderation of content submitted by subscribers.
9.1 Our aim
We provide numerous opportunities for subscribers to input content to create new content. Our aim is to provide a service that enables users to input only content that is appropriate for children. These guidelines explain the standards of behaviour we expect from subscribers.
In these User Guidelines, the following words and expressions will have the following meanings:
- User Inputs means any text, files, images, graphics, photos, video, sounds, musical works, or any other material that a subscriber inputs on or through our Services.
- Real First Name means the real first name of the main character to feature in content that will be generated on, by, or through our Services.
- Us, our, we means Taylor Hughes Platforms Limited.
9.2 Community Standards
There are community standards that we expect subscribers to follow when using our Services. These are:
- Subject to certain exemptions required by local data protection and privacy laws, subscribers must use the Real First Names of any characters intended to feature in content generated on, by, or through our Services.
- All content must be legal and respectful. Inappropriate behaviour or use of our Services will not be tolerated.
- Understand that words or content which you deem acceptable may be offensive to others.
9.3 Acceptable Use
You agree that you will not:
- Use our Services for any unlawful, harmful, or inappropriate purpose.
- Provide content that is abusive, discriminatory, or otherwise unsuitable for children.
9.4 Moderation of User Inputs and App-Generated Content
From time to time we may moderate content submitted or created by subscribers in accordance with these User Guidelines. Content that breaches these guidelines will be removed as soon as is reasonably practicable.
In order to ensure our subscribers remain compliant with our User Guidelines, we have created a non-exhaustive list of prohibited interactions. Interactions must not:
- promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
- harass, threaten or attack anyone or otherwise behave in a way that could cause annoyance or distress;
- be obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent;
- use swear words, act in a threatening or abusive manner or promote violence;
- make libellous or defamatory comments about others;
- contain any information which breaches data protection law;
- constitute or encourage conduct that would be a criminal offence, give rise to civil liability or otherwise violate any local, state, national or international law;
- prejudice pending or on-going criminal or civil court proceedings;
- violate, plagiarise or infringe the rights of third parties including any copyright, trademark, patent, rights of privacy or publicity or any other proprietary right;
- breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
- contain any information, software or other material of a commercial nature;
- contain advertising, promotions or commercial solicitations of any kind;
- be likely to upset, embarrass and alarm any other person;
- be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
- contain any virus, Trojan horse, worm, time bomb, cancelbot or other similar harmful programming routine;
- contain inappropriate emojis (pictographs of faces, objects, and symbols).
We do not permit content that breaches our User Guidelines and may edit or remove such content at any time and for any reason at our sole discretion and without further recourse to you.
If a subscriber seriously or repeatedly violates our User Guidelines, we will take whatever action we consider is necessary to ensure these violations are prevented from continuing and we reserve the right to remove, suspend or discontinue your subscription and/or your opportunity to submit User Inputs at our sole discretion and without further recourse to you.
At all times, we reserve the right to take any action that we think will benefit our subscribers, organisation and community.
We may amend these User Guidelines at any time to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving our Services, so you agree to check our User Guidelines frequently. By continuing to use our Services after any changes are made, you accept those changes and will be bound by them.
10. Beta Test Programmes
You may be invited to enrol onto a Beta test programme to review and evaluate software, applications, downloads or other features prior to commercial market release. If you choose to participate in a Beta test programme, you are making a commitment to provide us with certain feedback and suggestions regarding your Beta experience.
Feedback requests may be made by us or our agents throughout the duration of a Beta test programme in a variety of forms including but not limited to in-product polls, email surveys and virtual or telephone interviews.
By participating in a Beta test programme you:
- warrant that you are not an employee, agent or representative of any competitor of Taylor Hughes Platforms Limited, and the information provided in a Beta test programme sign-up process is accurate;
- understand that any usage data or material that you provide throughout the programme may be used in press releases, customer testimonials and as a reference in marketing and sales initiatives by us;
- acknowledge and agree that a Beta test programme may include pre-release code and will not be at the level of performance or compatibility of a fully supported and commercially available product offering. A Beta test programme may not be fully functional, reliable and its use may result in unexpected results. The entire risk arising out of participation in a Beta test programme remains with the user;
- agree that we may use your feedback in any manner or media now known without any remuneration, compensation or credit to you;
- agree that your participation in a Beta test programme is on a purely voluntary basis, and you can choose to be removed from a Beta test programme at any time during the testing period. A final feedback survey may be sent to understand more about your experience of the Beta test programme;
- agree that any materials shared as part of a Beta test programme (Beta Materials) should be treated as confidential and be deleted if requested. You may be asked to enter into a confidentiality agreement as part of a Beta test programme. You agree as a condition of participating in a Beta test programme to not copy or reproduce the Beta Materials, and your obligation to keep the Beta Materials confidential will continue until we disclose to the public the Beta Materials that you are testing;
- acknowledge that we have no obligation to make a Beta test programme available for any period of time, nor to make it available at all; and
- acknowledge and agree that we and/or our suppliers own all rights, title and interest in and to our Beta test programmes and in any and all intellectual property rights therein, including but not limited to any and all copyrights, patents, patent applications, trade secrets, trademarks and other intangible rights therein.
Your access to a Beta test programme can be revoked at any time. We also reserve the right to abandon development of a Beta test programme at any time and without any obligation or liability to you or any third party.
11. Global Accessibility
We make no representation or warranty that the Services or text, graphics, images, video, artwork, metadata and other data, design, organization, compilation, look and feel, advertising and all other protectable intellectual property, including but not limited to any copyrights, trademarks, service marks, trade names, trade dress, patent rights, or database rights available through the Services is appropriate or available for use in every jurisdiction.
12. Intellectual Property
12.1 Copyright and Ownership
All of the content comprising, featured in or displayed on the Services including without limitation the App, all App-Generated Content, text, graphics, photographs, images, moving images, sound, and illustrations is owned by us. All elements of the Services including without limitation the general design and the content, are protected by trade dress, copyright, moral rights, trademark and other laws relating to intellectual property rights. Our Services may only be used for the intended and stated purpose for which such Service is being made available. Except as permitted by copyright law, you may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the Services. Except as authorised under the copyright laws, you are responsible for obtaining our permission before reusing any copyrighted material that is available on the Services. You will comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of our Services. The Service, the App, all App-Generated Content, and all related rights will remain our exclusive property. You will not remove any copyright, trademark or other proprietary notices from material found on our Services.
12.2 Trademarks/No Endorsement
All trademarks, service marks and trade names of ours used herein (including but not limited to: our name, our corporate logo, the Services' name, the Services' design, and any logos) (collectively "Marks") are our trademarks or registered trademarks. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify our trademarks in any way, including in advertising or publicity pertaining to distribution of materials on the Services without our prior written consent. You will not use our name or any language, pictures or symbols which could, in our judgement, imply our endorsement in any (i) written or oral advertising or presentation, or (ii) brochure, newsletter, book, or other written material of whatever nature, without prior written consent.
12.3 Additional Restrictions on Use of the App and App-Generated Content
You agree not to rearrange or modify any content available through a Service. You agree not to display, post, frame, or scrape the content for use on or in connection with another website, app, blog, product or service. You agree not to modify, reverse engineer, decompile or disassemble any part of the Services, whether in whole or in part, or create, reproduce or distribute any work based on or containing the content or encourage, assist or authorise any other person to do so. The framing or scraping of or in-line linking to the Services or any content contained thereon and/or the use of web crawler, spidering, script, site search/retrieval applications or other manual or automated device, tool, process or other means to retrieve, scrape, text or data mine information or content (including associated metadata), access, copy, index, process and/or store any content made available on or through the Services is prohibited. You agree not to remove any copyright or other notices from any content. You agree not to circumvent any technological protection measures that limit or restrict a user's access to or use of the Service. Without limiting the foregoing, you may not use or incorporate any content available through our Services for any form of AI, including in any generative or other form of AI for training or grounding purposes.
You may not access parts of the Services, the App, or App-Generated Content to which you are not authorised, or attempt to circumvent any restrictions imposed on your use or access of the Services. For clarity, your use of our Services, the App, and App-Generated Content is only permitted as expressly set forth in this Agreement and your rights are not expanded, nor are any prohibitions modified or limited, in any way by our use or configuration of exclusionary protocols (e.g., the Robots Exclusion Protocol as implemented through robots.txt files).
You may not create apps, extensions, or other products or services that use our Services, the App, or App-Generated Content (including without limitation in connection with AI) without our express written permission. You may not aggregate or otherwise use our Services, the App, or App-Generated Content in a manner that could reasonably serve as, or generate (whether through AI or otherwise) a substitute for a subscription to our Service.
Any unauthorised or prohibited use of our Services, the App, or App-Generated Content may subject you to civil liability, criminal prosecution, or both, under applicable federal, state, local laws, or applicable foreign laws, rules, regulations and treaties. We require users to respect our copyrights, trademarks, and other intellectual property rights; we enforce those rights.
You may not access or view the Services with the use of any scripts, extensions, or programs that alter the way the Services are displayed, rendered, or transmitted to you without our written consent.
You agree not to use the Services for any unlawful purpose. In addition to other rights, we reserve the right to terminate or restrict your access to a Service if, in our opinion, your use of a Service may violate any laws, regulations or rulings, infringe upon another person's rights or violate the terms of this Agreement.
12.4 Inappropriate User Inputs
We do not encourage, and do not seek User Inputs that result from any activity that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; or (iii) may constitute a crime or tort. You agree that you have not and will not engage in any of the foregoing activities in connection with producing your User Inputs. Without limiting the foregoing, you agree that in conjunction with your User Inputs, you will not inflict emotional distress on other people, will not humiliate other people (publicly or otherwise). We reserve the right to determine, in our sole discretion, if such a violation has occurred, and to remove any such submission from a Service at any time and without notice.
12.5 Inappropriate Material
Your use of the Services is contingent on your compliance with our User Guidelines and other similar policies posted on or in the Services. You are prohibited from using the Services to post or send any unlawful, infringing, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that infringes or misappropriates third party intellectual property or could constitute or encourage conduct that would be considered a criminal offense or otherwise violate any law. You further agree that submitting unsolicited advertisements or "spam" on or through the Services is expressly prohibited by this Agreement. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions or any applicable rules or policies linked to in these Terms, we may take any action we deem necessary to cure or prevent the violation, including without limitation, banning you from using the Services and/or the immediate removal of the related materials from the Services at any time without notice. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.
12.6 Access and Interference
You agree that you will not use any robot, spider, scraper or other automated means to access the Services for any purpose without our express written permission. Additionally, you agree that you will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services or (iii) bypass any measures we may use to prevent or restrict access to the Services.
13. Updates, Changes, and Availability
We may update, modify, or discontinue our Services at any time. Our Services may require updates to continue functioning, and you agree to install such updates when provided. We do not guarantee ongoing compatibility with all versions of operating systems or devices.
Upon termination of your access:
- All rights granted to you under these Terms will cease; and
- You must stop using the Service and delete any application that supports or comprises our Service from your device, including the App.
14. Third Party Content
Content published by third parties on the Service and User Submissions from other users do not represent the views of us or any individual associated with us, and we did not author this Content. In no event will you represent or suggest, directly or indirectly, our endorsement of any Content not authored by us. We do not vouch for the accuracy or credibility of any licensor or user who published Content on our Service and do not take any responsibility or assume any liability for any actions you may take as a result of reviewing any such Content. Through your use of the Services you may be exposed to Content that you may find offensive, objectionable, harmful, inaccurate or deceptive. By using our Services you assume all associated risks.
15. Third Party Links
From time to time, the Service may contain links to websites that are not owned, operated or controlled by us. All such links are provided solely as a convenience to you. If you use these links, you will leave the Services. Neither we nor any of our respective affiliates are responsible for any content, materials or other information located on or accessible from any other websites, services or platforms. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other websites, services or platforms, or any content, materials or other information located or accessible from any other websites, services or platform, or the results that you may obtain from using any other websites, services or platforms. If you decide to access any other websites, services or platforms linked to or from the Services you do so entirely at your own risk.
16. Contests and Other Promotions
From time to time, we, our advertisers or other parties may conduct promotions and other activities on, through or in connection with one or more of the Services, including, without limitation, contests and sweepstakes (collectively, "Promotions"). In some cases, you may be eligible to win a prize as part of a Promotion. Each Promotion may have additional terms and/or rules or eligibility requirements which will be posted or otherwise made available to you in connection therewith in accordance with applicable law.
We may partner with third parties to promote their goods and services within our Services. In these cases, if you click on a link, you will be taken to our partner's website and you are transacting directly with the other party. On those pages or locations, the transactional partner's brand is clearly visible and their terms of service are posted. When using these partner pages, you are bound by the partner's terms of service. Please note that the foregoing only applies where you leave our Services.
On occasion, we may issue promotion codes or coupons that may be redeemed at the time of check out. These codes or coupons are non-transferable and may only be used by the intended recipient; these codes or coupons have no cash value and are not redeemable for cash. We reserve the right to cancel any promotion code and reduction redemption when the total value of the promotional code exceeds the price of the item. Multiple promotional codes or coupons may not be combined. We are not responsible for any financial loss arising out of our refusal, cancelation, or withdrawal of a promotion or any failure or inability of a customer to use a promotional code or coupon for any reason.
17. Eligibility to Use the Service
You may use our Services in any location worldwide if our Services are accessible and permitted within that territory. We make no promise, however, that our Services are accessible, appropriate, available, or permitted for use in all locations worldwide, and accessing the Services from territories where its contents are illegal or unlawful is prohibited and at your own risk. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to your use of our Services.
18. Termination
You or we may suspend or terminate your account or your use of this Service at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We may also block your access to our Service in the event that (a) you breach these Terms; (b) we are unable to verify or authenticate any information you provide to us; or (c) we believe that your actions may cause financial loss or legal liability for you, our users or us.
19. Disclaimers
Your use of the Services is at entirely your risk. The information, materials and services provided on or through the Services are provided "as is" without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, security or non-infringement of intellectual property. Neither we, nor any of our affiliates warrant the accuracy, appropriateness, or completeness of the information, materials or services provided on or through the Services. The information, materials and services provided on or through the Services may be out of date, and neither we, nor any of our affiliates make any commitment or assumes any duty to update such information, materials or services. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law. No advice or information, whether oral or written, obtained from us or through the Services will create any warranty not expressly made herein.
20. Limitations of Liability
We do not assume any responsibility, or will be liable, for any damages to, or any viruses that may infect your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing the Services or your downloading of any information or materials from the Services. In no event will we, or any of our officers, directors, employees, shareholders, affiliates, agents, successors or assigns, nor any party involved in the creation, production or transmission of the Services be liable to you or anyone else for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of the Services or the materials, information or services contained on any or all of the Services whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law.
In the event of any problem with the Services or any materials, information or services contained on any or all of the Services you agree that your sole remedy is to cease using the Services whether as a subscriber or as a visitor. In no event will our total liability to you for all damages, losses, and causes of action whether in contract, tort (including, but not limited to, negligence), or otherwise exceed the value of the Services purchased or subscribed by you in the 12 months preceding your issuance of your claim.
21. Indemnity
You agree to defend, indemnify and hold us and any affiliated entity or individual harmless from any and all liabilities, costs, and expenses, including reasonable attorneys' fees, related to or in connection with (i) the use of the Services or your placement or transmission of any User Inputs or other content, message or information on the Services by you or your authorised users; (ii) your violation of any term of this Agreement, including without limitation, your breach of any of the representations and warranties above; (iii) your violation of any third party right, including without limitation any right of privacy, publicity rights or intellectual property rights; (iv) your violation of any law, rule or regulation of any country; (v) any claim or damages that arise as a result of any User Inputs that you provide to us, including without limitation any claim or damages arising from a defamation or invasion of privacy claim; or (vi) any other party's access and use of the Services with your unique username, password or other appropriate security code.
22. Release
In the event that you have a dispute with one or more other users of the Services or with a third party that has posted content or an offering on the Services you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. We expressly disclaim any liability that may arise between individual users of Services.
23. Force Majeure
Neither we nor you will be responsible for damages or for delays or failures in performance resulting from acts or occurrences beyond their reasonable control, including, without limitation: fire, lightning, explosion, power surge or failure, water, acts of God, war, revolution, civil commotion or acts of civil or military authorities or public enemies: any law, order, regulation, ordinance, or requirement of any government or legal body or any representative of any such government or legal body; or labour unrest, including without limitation, strikes, slowdowns, picketing, or boycotts; inability to secure raw materials, transportation facilities, fuel or energy shortages, or acts or omissions of other common carriers.
24. Dispute Resolution
24.1 Complaints
If you would like to get in touch with us to make a complaint, please email taylor.hughes.platforms@gmail.com.
24.2 Informal Negotiations
To expedite resolution and reduce the cost of any dispute, controversy or claim between you and us (each a "Claim"), you and we agree to first attempt to negotiate any Claim informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations will commence upon written notice. If necessary to preserve a Claim under any applicable statute of limitations, you or we may initiate arbitration while engaging in the informal negotiations.
24.3 Governing Law and Courts
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of England and Wales and will be subject to the exclusive jurisdiction of the English courts.
24.4 Agreement Prohibiting Class Actions and Non-Individualised Relief
You and we agree that any arbitration or litigation will be limited to the Claim between us and you individually. You acknowledge and agree that you and we are each waiving the right to participate as a plaintiff or class member in any purported class action or representative proceeding ("Class Action Waiver"). Further, unless both you and we otherwise agree, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of any class or representative proceeding. The arbitrator will have no authority to consider or resolve any Claim or issue any relief on any basis other than an individual basis. The arbitrator will have no authority to consider or resolve any Claim or issue any relief on a class, collective, or representative basis.
25. Miscellaneous
Our failure to enforce any provision of these Terms or to respond to a breach by you or other parties will not in any way constitute a waiver of our right to enforce subsequently any terms or conditions of these Terms or to act with respect to similar breaches. If a provision of these Terms is held invalid or unenforceable for any reason, that provision will be deemed severable and must be construed in a manner consistent with applicable law to reflect, as nearly as possible, the intention of the parties. The validity and enforceability of any remaining provisions will not be affected and those provisions will remain in full force and effect.
26. Contact Information
For questions, support, or legal requests, please contact us at:
taylor.hughes.platforms@gmail.com
Copyright © 2026, Taylor Hughes Platforms Limited and its related companies. ALL RIGHTS RESERVED.
By using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.